Silken Atlántida Santa Cruz

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About the hotel

Set in Santa Cruz's financial and commercial centre, Silken Atlántida offers panoramic sea views from its glass lifts. It has a rooftop terrace, and rooms with free Wi-Fi and hydromassage showers. The hotel has an on-site fitness centre, as well as a sun terrace. The Silken Club Executive Floor also offers an exclusive service including 24-hour coffee, cakes and free Wi-Fi . The Atlántida Santa Cruz has bright, attractive rooms with classic décor. All air-conditioned rooms feature a safe, satellite TV and city or sea views. The restaurant offers a selection of Mediterranean cuisine, traditional Canarian dishes and a varied wine selection. Guests can enjoy local wines and pintxos dishes in the hotel's Gastrobar. The Atlántida is a 15-minute drive from Playa Teresitas Beach and 10 minutes’ walk from Calatrava’s impressive Convention Centre. Tenerife’s Norte Airport is just 10 minutes’ drive away.

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Popularity

8.4

Very good

General

5775

Tripadvisor 8/10

1012

Booking 8.4/10

3800

Expedia 8.6/10

963

Main services

Dining Area

Spa & Wellness Centre

Parasols

Safe

Business centre

Breakfast room

First aid kit

Ironing set

Fax

Sun terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Luggage room

Room service

Bar

TV lounge

Laundry service

Solarium

Internet

Non-smoking rooms

Soundproof room

Desk

Special dietary options

Elevator

Meeting room

Turkish steam bath

Lockers

Security alarm

Smoke detector

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness8.8/10

Staff and Service9/10

Amenities8.4/10

Property conditions and facilities8.6/10

Location9/10

Neighborhood8.8/10

8 / 10

Peter

Location

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29 Oct 2024

10 / 10

Marnie

Excelent

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31 Aug 2024

8 / 10

Skyelar

The receptionist was pretty helpful. It was confusing to find parking even though he did try to explain it. The amenities I’m sure are good, but they close at 9pm so you can’t really enjoy much in the evening after dinner. Room was fairly clean. What was most irritating is that there was a light directly above the door (inside the room) that you can’t turn off and it is fairly bright while trying to sleep. Very odd.

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31 Aug 2024

8 / 10

MAIDER DA

Everything was perfect..

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26 Aug 2024

Information about the area

Santa Cruz de Tenerife - Tenerife Norte, Spain

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What’s nearby

Museum of Nature and Archaeology - 0.03 km
TEA Tenerife Space of the Arts - 0.11 km
Our Lady of Africa Market Cooperative - 0.22 km
La Recova Art Center - 0.24 km
Triumph of the Candelaria - 0.39 km
Carta Palace - 0.41 km

Getting around

tenerife north, santa cruz de tenerife harbour, es - 2.56 km
(TFN) Tenerife, Tenerife Norte Los Rodeos, ES - 34.16 km

About accommodation

General

Air conditioning
Soundproof rooms
Elevator
Safe
Smoke-free property
Non-smoking rooms
Wifi in all areas

Safety & security

Fire extinguishers
Key access
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Fitness center
Spa facilities
Steam room
Spa lounge/Relaxation area
Locker rooms
Solarium
Fitness

Services

Business center
Concierge
24-hour front desk
Fax/Photocopying
Room service
Ironing service
Tour desk
Meeting/Banquet facilities
Laundry
Baggage storage
Shared lounge/TV area
Suit press

Safety features

Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Special diet meals (on request)
Wine/Champagne

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Sun deck

Parking

Private Parking
Parking garage
Parking
Accessible parking
Parking on site

Pool and Spa

Beach umbrellas

Languages

Deutsch
English
Español
Français
Italiano

About the rooms

The accommodation has 144 rooms:

Bedroom

Linens
Walk-in closet
Childrens' cribs
Wardrobe or closet

General

Air conditioning
Trash cans
Hardwood or parquet floors
Key access
Safe
Smoke Alarm
Suit press

Accessibility

Accessible by elevator
Entire unit wheelchair accessible
Upper floors accessible by elevator

Services

Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Non-feather pillow
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Hairdryer
Shampoo
Toilet
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Towels
Bathtub
Private bathroom
Bidet
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Minibar

View

City view
Quiet street view
View
Inner courtyard view

Living Area

Sofa
Desk
Sitting area

*Some services may only be available in specific rooms or upon request.

Restaurants

Restaurant #1

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

15,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

When booking more than 8 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.