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About the property
Popularity
Tripadvisor
8/10
1730
Booking
8.7/10
5437
Expedia
9/10
949
Main services
Dining Area
Electric vehicle charging station
Express Check-in/Check-out
Safe
Wheelchair-accessible
Breakfast
First aid kit
Fax
Terrace
Internet access
Air conditioned
Fire extinguisher
Outdoor furniture
Luggage room
Room service
Medical service
Bar
Housekeeping
Laundry service
TV lounge
Fitness
Wi-fi
Non-smoking rooms
Pet basket
Soundproof room
Desk
Pets allowed
Contactless check-in/out
Shared bathroom
Elevator
Family rooms
Security alarm
Smoke detector
Heating
Accessible parking
Disability-friendly bathroom
Casino
* Some services may carry an extra charge.
Guest reviews
9/10 Superb
Cleanliness9.2/10
Staff and Service8.8/10
Amenities8.4/10
Property conditions and facilities9/10
Neighborhood9.2/10
Verified traveler
Best of Bilbao
The hotel is in a great location, central to everything, but quiet nonetheless. The room was large, clean, and comfortable. We were happy to find the slippers, toothbrushes, and toothpaste provided. The service was friendly and helpful. We would definitely stay here again!
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25 Jan 2025
James
Great location
O real stay was great, great location. The room and bed was great. The check in and check was great, smiling faces and friendly. Don’t like that you have to book your breakfast time (1.5 block), I’m sure if asked they would let you come earlier or later
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20 Jan 2025
Claudia
Great location, large rooms and friendly staff
Great stay, friendly staff with absolutely perfect location!
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30 Dec 2024
Ricardo
Great location. Car park in the back of hotel and easy to walk anywhere in the center.
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13 Dec 2024
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Information about the area
Bilbao, SpainBilbao is the capital of Biscay in the Basque Country, in northern Spain. The city is situated on the banks of the Nervión, a tidal river. Bilbao was till the 90s a grey big industrial town, the economical heart of the Basque Country. But since the opening of a new Guggenheim Museum by the river, the city has become an arty and stylish city and is now a major touristic destination. The main attraction that put Bilbao on the map was the construction of the Guggenheim Museum by Frank Gehry, it is now one of Spain’s most visited attractions. The building is impressive and there are some very interesting sculptures outside the museum and in the atrium. Centred on the Plaza Nueva, a busy and colourful square, and the Santiago Cathedral the old quarter of Bilbao is pretty compact and a walk around its streets doesn't take long. The impressive church of San Nicolas, built in 1743 in honour of the sailors from Bilbao, stands at the entrance to the Casco Viejo. Located in the very heart of Bilbao's old centre, the cathedral of Bilbao is the oldest church in the city and the main Gothic construction in Biscay. Vital and exciting Bilbao is famous for its great food, its culture and its active nightlife.
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What’s nearby
- Church of San Antón - 0.2 km
- Berria Square - 0.25 km
- archaeological Museum - 0.28 km
- Museum of Pasos de Semana Santa - 0.29 km
- Arriaga Theater - 0.3 km
- St Nicolas Church - 0.37 km
Getting around
- bilbao abando railway stn, es - 0.45 km
- (BIO) Bilbao, Bilbao, ES - 4.81 km
- bilbao, getxo harbour, es - 11.15 km
- bilbao (harbour), es - 11.26 km
- (VIT) Vitoria, Vitoria, ES - 45.2 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- Key access
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
Activities
- Public Bath
- Casino
- Fitness centre
- Fitness
Services
- Room service
- Express check-in/check-out
- Luggage storage
- Concierge service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Pet basket
- Shared lounge/TV area
- Pet bowls
- Fax/photocopying
- 24-hour front desk
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Bar
- Breakfast in the room
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking garage
- Electric vehicle charging station
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Reception services
- Invoice provided
Languages
- Deutsch
- English
- Español
- Français
About the rooms
The accommodation has 98 rooms:
Bedroom
- Linen
- Cots
- Wardrobe or closet
General
- Air conditioning
- Interconnected room(s) available
- Trash cans
- Safety deposit box
- Hardwood or parquet floors
- Heating
- Iron
- Soundproofing
- Key card access
- Smoke alarm
Accessibility
- Roll-in shower
- Lowered sink
- Entire unit wheelchair accessible
- Accessible by lift
- Raised toilet
- Shower chair
- Toilet with grab rails
- Upper floors accessible by elevator
- Emergency cord in bathroom
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
- Clothes rack
- Fold-up bed
- Non-feather pillow
- Adapter
Bathroom
- Body soap
- Free toiletries
- Hairdryer
- Shampoo
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Walk-in shower
- Private bathroom
- Bidet
- Toothbrush
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Tea/Coffee maker
- Minibar
Kitchen
- Coffee machine
- Electric kettle
View
- City view
- Quiet street view
- View
Living Area
- Sofa
- Seating Area
- Desk
*Some services may only be available in specific rooms or upon request.
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
Reservation not possibleCost
- 22,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 14:30
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are allowed on request. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
When booking more than 4 rooms, different policies and additional supplements may apply.
Room Service is available from Monday to Sunday 19:00 till 23:00 hours.
License number: HBI01232Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.